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Hamilton Holding Management Co. Product Manager - Instrument Control Software in Reno, Nevada

less thanp>less thanstrong>Company Descriptionless than/strong>less thanstrong>iless than/strong>less than/p>less thanp>Hamilton Company is a global enterprise headquartered in Reno, Nevada with manufacturing facilities in Reno, Boston and Bonaduz, Switzerland. Branch sales offices are located in France, Germany, Canada, Latin America, Japan, Singapore and the United Kingdom. We are the worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. For over 56 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.iHamilton instruments are in laboratories around the world, supporting drug discovery, clinical diagnostics includint COVID 19 testing, academic research, biotechnology, forensic human identification, agbio and industrial applications.iless than/p>less thanp>less thanstrong>Job Descriptionless than/strong>less thanstrong>iless than/strong>less than/p>less thanp>This position will be responsible for co-managing (coordinating with the existing Switzerland-based software Product Manager) the INSTINCT V software product, which provides instrument programming and control for the Microlab VANTAGE, Hamilton's next-gen automated liquid handling platform.i This position will serve as the product champion for proactive development/enhancement, support and promotion of the product across RandD, Production, Sales, Support and Marketing channels to ensure customer experience and satisfaction objectives are met and/or exceeded.i Your vision will help shape the future of INSTINCT V instrument control software in supporting increased adoption of the VANTAGE platform in laboratories worldwide.i iless than/p>less thanp>less thanstrong>Essential Job Functions:iless than/strong>iless than/p>less thanul>less thanli>Provide strategic direction and customer-driven insight that supports 5 plus years development/enhancement plans for INSTINCT V, Hamilton's advanced instrument control software for the VANTAGE automated pipetting platform.less than/li>less thanli>Provide product support for internal Hamilton-Reno stakeholders (e.g. Sales, Marcom, Applications, Service, Market Segment Leaders, RandD, MFG, Training).less than/li>less thanli>Develop and maintain an understanding of product requirements, target market trends, unmet customer needs and key competition via market research reports, direct customer dialog/surveys and internal stakeholder feedback.iiless than/li>less thanli>Manage and develop new value-add product ideas from inception to execution, interacting with RandD, QA, Sales, Support and MarCom teams to ensure timely development and coordinated product rollout and promotion.less than/li>less thanli>Participate and assist RandD to ensure software stability and usability as well as the look and feel of the graphical user interface (GUI) are top-line priorities.less than/li>less thanli>Participate and assist with Marcom activities including collateral creation, generation of sales tools, formal presentations to customers and internal stakeholders, attending trade show exhibitions and support of ancillary activities (e.g. end-user symposia; Annual Sales Mtg).less than/li>less thanli>Continue professional and technical education, attending workshops, seminars, etc.iless than/li>less than/ul>less thanp>less thanstrong>Qualificationsless than/strong>less thanstrong>iless than/strong>less than/p>less thanul>less thanli>BS Degree in Scientific field is required.iless than/li>less thanli>Understanding of the scientific method/testing process via direct hands-on experience and/or education is required.less than/li>less thanli>5 plus years of experience in technical applications is required, supporting Life Science laboratory automated liquid handling customers with workflow development and software method programming.i Alternativ