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Grand Sierra Resort and Casino HR Communications & Events Specialist in Reno, Nevada

SUMMARY

The HR Communications & Events Specialist will oversee all Team Member (TM) Communication and Event Planning within the Human Resources Department. * The right candidate will be a professional who likes working with a wide variety of people, dealing with communications to TM, planning Team Member Events, and working in a fast-paced, fun environment. Success in this role includes the ability to juggle multiple tasks and adapt to new priorities on the fly; be highly productive and detail-oriented; able to work flexible hours; exhibit meticulous organizational and strong customer service skills; and must be computer literate and proficient with Microsoft Office programs.*

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Oversee all communication for Team Members (TMs) such as creating newsletters, Facebook page, LinkedIn, Glassdoor, emails about company information, back of house posters, digital signage and create methods to improve communication
  • Collaborate with in-house marketing, Special Events and operations departments
  • Plan, organize and execute a wide variety of TM events such as company picnics, community events, Team Member of the Quarter/Year, company holiday party and other pop up events that support Team Member engagement and moral, all with regard to current and related health code mandates
  • Develop, author and maintain SOPs on the GSR Intranet
  • Engage with all departments with dedicated back-of-house communication boards/offices/break rooms to ensure content is relevant, recent, standard to brand and includes contact and/or SOP references for transparency and consistency
  • Oversee the management of raffle prize/gift card distributions in line with compliance and chain of custody guidelines
  • Oversee the management of GSR logo items sales to TM via direct pay or payroll deduction
  • Oversee the management of team member and property wide anniversary, loyalty and retirement recognition programs
  • Assist and manage the Annual TM Engagement Survey and hold meetings with departments with the support of Team Member Relations
  • Manage the TM Suggestion Program including the collection/distribution of forms, executive replies and follow up communication
  • Actively seek out ways to increase TM engagement, communicate workplace benefits and reduce turnover
  • Create dynamic and engaging back-of-house environment including, but not limited to newsletters, emails, displays, murals and advertising collateral that follow brand standards while targeting TM interest levels
  • Participate and foster the GRAND Service standard of greeting all TMs and guests warmly in all areas at GSR
  • Handle a variety of logistical tasks in support of human resources
  • Provide support to learning and development as needed
  • Input in the management of the budgeting process around communications and events
  • Provide full redundancy in support to New Hire Orientation including email messaging between new hire and property wide, tracking in Grand University as well as presentation delivery and content update
  • Able to interact with all levels of management, HR professionals and other members of the organization including executive management
  • Attendance at weekly HR department meetings along with taking relevant meeting minutes and attendance
  • Maintain complete confidentiality of all company information at all times
  • Other duties as assigned within the scope and spirit of this job description

KNOWLEDGE/SKILLS/ABILITIES

  • Bachelor’s degree in communications or equivalent with 2-5 years of experience in HR, communications and event planning
  • Marketing and graphic experience for application to back of house digital signage, newsletter and the GSR intranet and perform duties using contemporary technology, programs and systems
  • Able to work autonomously and within a team without constant direction or supervision
  • Excellent verbal, written, and oral communication skills
  • Excellent Microsoft office skills such as Publisher, PowerPoint, Word and Excel. Knowledge of Adobe Illustrator and Photoshop preferred
  • Excellent communication skills including written and oral. Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company. Must possess a strong attention to detail and presentation skills
  • Ability to multitask in a fast pace environment
  • Proactive self-starter with great organizational skills
  • Good with people and highly energetic
  • Experience in public speaking including ability to emcee TM events
  • Outstanding coordination and organizational skills with the ability to multi-task
  • Must possess excellent language command to speak, read, write and understand English
  • Ability to obtain a gaming license if required
  • Ability to speak Spanish preferred but not required

PHYSICAL DEMAND

  • While performing the duties of this job, the employee is constantly standing, kneeling, walking, reaching, twisting, grasping, lifting, listening, using computer, telephone, and speaking.
  • Frequently using wrist motion, dexterity, eye-hand coordination, and writing, typing on computer keyboard.
  • Must be able to lift, push, or pull up to 25 pounds.

WORKING CONDITIONS

Work performed indoors, in climate controlled environment. The noise level in the work environment is usually moderate. Employee may be exposed to odor and secondhand smoke. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK SCHEDULE/HOURS

Must be flexible if needed for occasional work outside of normal business hours.

Department: GSR - Human Resources

Company: Grand Sierra Resort and Casino

Age Requirement: Must be 21 years or Over

# of openings: 1

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