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Aerotek Customer Service Rep. $14.50 - $15hr! in Reno, Nevada

Pay Rate: $14.50/hr ($15hr for Spanish bilingual)

Job Description:

  • Handle incoming calls promptly with tact and courtesy and professionalism at all times.

  • Engage in positive rapport with members.

  • Analyze requirements and resolve, answer, address and members' needs.

  • Resolve member complaints accurately and timely with proper procedures & guidelines.

  • Record information accurately in Call Center's database and/or shared systems as required.

  • Provide feedback to manager(s) with reference to trends, possible problem areas and suggestions to improve overall departmental/company goals

Experience Level: Need High School Diploma

Entry Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.