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Treasure Island, LLC SLOT AMBASSADOR (ON CALL) in Las Vegas, Nevada

It is the primary responsibility of the Slot Ambassador to effectively market, evaluate, recruit, establish and maintain a professional relationship with slot casino guests and to provide specialized attention to high-end guests. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

Specific Job Functions:

  • Market and recruit new guests to property

  • Establish and maintain a professional relationship with repeat guests to the property

  • Research and evaluate guest accounts using Players Club and /or other software programs

  • Issue guest complimentary items in accordance with departmental and property standards

  • Research and resolve guest issues effectively and professionally

  • Protect the confidentiality of Company documents and files under immediate control

  • Greet guests, answer questions and be an informational resource regarding guest inquiries

  • Monitor assigned area and attend to guest’s needs including jackpot payments, providing a comfortable experience for guests by answering basic property questions, provide information regarding rooms, restaurants and entertainment for the guests

  • Perform minor machine repairs

  • Accurately maintain a Cash Pouch involving Company funds

  • Verify and ID guests to ensure players are of the legal gaming age

  • Provide guests with Players Club information and solicit new members

  • Assist guests with inquiries and problems regarding Players Club and the Casino

  • Promptly answer in-bound telephone calls

  • Assist guests and Casino Hosts with requests in a professional and timely manner

  • Keep up to date on Slot Marketing activities and events at the property

  • Input player information into the Players Club system

  • Maintain a positive and friendly attitude toward guests as well as other employees

  • Perform all duties as deemed necessary for the success of the department

  • Gaming experience preferred

  • Must have strong organizational skill

  • Ability to handle and cope with stress well and remain calm under pressure a must

  • Must have, or be able to obtain, Gaming Registration

  • A working knowledge of basic computer systems and Casino systems preferred

  • Excellent public relations, communication and speaking skills

  • Professional appearance and demeanor a must

Requisition ID: 2020-12551

External Company URL: http://www.circuscircus.com

Street: 2880 Las Vegas Blvd South

External Company Name: Circus Circus Las Vegas Hotel and Casino

Overview (Text Only): It is the primary responsibility of the Slot Ambassador to effectively market, evaluate, recruit, establish and maintain a professional relationship with slot casino guests and to provide specialized attention to high-end guests. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

Specific Job Functions:

  • Market and recruit new guests to property
  • Establish and maintain a professional relationship with repeat guests to the property
  • Research and evaluate guest accounts using Players Club and /or other software programs
  • Issue guest complimentary items in accordance with departmental and property standards
  • Research and resolve guest issues effectively and professionally
  • Protect the confidentiality of Company documents and files under immediate control
  • Greet guests, answer questions and be an informational resource regarding guest inquiries
  • Monitor assigned area and attend to guest’s needs including jackpot payments, providing a comfortable experience for guests by answering basic property questions, provide information regarding rooms, restaurants and entertainment for the guests
  • Perform minor machine repairs
  • Accurately maintain a Cash Pouch involving Company funds
  • Verify and ID guests to ensure players are of the legal gaming age
  • Provide guests with Players Club information and solicit new members
  • Assist guests with inquiries and problems regarding Players Club and the Casino
  • Promptly answer in-bound telephone calls
  • Assist guests and Casino Hosts with requests in a professional and timely manner
  • Keep up to date on Slot Marketing activities and events at the property
  • Input player information into the Players Club system
  • Maintain a positive and friendly attitude toward guests as well as other employees
  • Perform all duties as deemed necessary for the success of the department

Responsibilities/Qualifications (Text Only): - Gaming experience preferred - Must have strong organizational skill - Ability to handle and cope with stress well and remain calm under pressure a must - Must have, or be able to obtain, Gaming Registration - A working knowledge of basic computer systems and Casino systems preferred - Excellent public relations, communication and speaking skills - Professional appearance and demeanor a must

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