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UNITE HERE HEALTH Senior Human Resources Business Partner (SrHRBP) in Las Vegas, Nevada

MISSION

The Neighborhood Health Center is dedicated to helping our Culinary members live healthier lives. Working together with our medical partners, we are changing the way healthcare is delivered to the Culinary community. We strive to create an environment where every Culinary member has high-quality care, better access to medical services, and an exceptional patient experience.

VISION

That every Culinary member we serve enjoys a better, healthier life.

VALUES | Our Four Cs

Compassion

Every team member is empowered and expected to take extraordinary measures to care for and treat each individual Culinary member's needs.

Clinical Excellence

We deliver the highest standard of care through our focus on prevention, early detection and evidence-based treatment of medical conditions. Through innovation, we take new approaches and use new techniques in delivering care.

Communication

We provide clear health communication and education to ensure our members have the information, resources, and knowledge they need to make informed decisions about their health

Collaboration

We collaborate with each other and our partners to promote a cohesive and patient centric culture focused on continuous improvement and excellence.

PURPOSE

The SrHRBP is accountable for “Customer-facing” activities and support to create and maintain a proactive, productive, and hands-on partnership with the Customer (i.e., Fund management and staff). The SrHRBP is responsible for Customer “engagement and empowerment” on HR matters and activities. The SrHRBP facilitates the Customer’s ownership and achievement of strategic and operational business, organizational, and workforce goals.

The SrHRBP delivers HR support, advice, and services (in conjunction with the HR Centers of Expertise) to facilitate and advocate on HR matters and activities, such as: staffing and recruiting; new-hire onboarding and orientation; off-boarding and exit interviewing; performance management, feedback, and coaching; goal alignment; talent management and succession planning; employee relations and issue resolution; organizational and workforce planning and development; career pathing; change management; teambuilding; skills training and professional development; and merger due diligence and integration.

ESSENTIAL JOB FUNCTIONS AND DUTIES

  • Proactively act as an “HR Pointperson” (i.e., single point-of-contact) for the Customer who supports and advises on HR matters and activities for the Health Center

  • Act as an “HR Solution Provider” (i.e., “Customer Champion” and “Change-agent Partner”) who anticipates and supports the timely and successful delivery of business and staffing priorities and goals, and the resolution of HR issues and situations. The SrHRBP ensures understanding and proficiency in the utilization of HR programs, processes, and tools to enhance organizational innovation and productivity, as well as boost employee motivation, engagement, enablement, productivity, and morale

  • Proactively partners with the Customer, HRBP Team, and HR Centers of Expertise to support and facilitate these essential HR services for efficient and effective operations:

  • Staffing and Recruiting: workforce planning; creates/maintains job descriptions; schedules interviews internal/external talent; develops employment terms (e.g., new-hires, promotions, transfers, etc.); ensures compliance/consistency with policies and practices and internal fairness and equity in staffing decisions; prepares/facilitates new-hire orientation and onboarding and off-boarding and exit interviewing; utilize HR systems and other productivity tools for efficient and effective HR services; and monitors/evaluates staffing, turnover, and headcount levels

  • Performance Management: facilitates/supports job performance and compensation reviews (e.g., new-hire, annual and 90-day reviews, merit, promotion/demotions, internal equity, etc.); and facilitates/provides individual and team feedback, coaching, and counseling (e.g., performance improvement plans, corrective actions, and documentation)

  • Talent Management: facilitates/supports the use of opportunities and tools for individual and team skills-training and leadership and staff development

  • Succession Planning: supports/facilitates annual talent review and succession planning activities

  • Organization Development: performs benchmarking and assessment of workforce capacity, capability, and productivity; supports/develops organizational structures and processes; enhances management and staff communications and goal-alignment; and supports/facilitates change management

  • Employee Relations: facilitates/resolves employee relations issues; conducts thorough and objective investigations with recommendations for action and follow-up support; maximizes employee engagement and talent retention by encouraging and strengthening work relationships and building morale and camaraderie; and fosters a collaborative workplace culture of trust and respect

  • Policies and Practices: evaluates, drafts, implements, and trains management and staff on HR policies and procedures (e.g., employment policies and work schedules); and provides guidance, training, and interpretation for HR programs, processes, practices, and tools

  • HR Administration: administers regular and ad-hoc day-to-day operational/administrative activities and duties accurately and in accordance with established protocols, processes, guidelines, forms, timelines, etc. (e.g., status changes, new hires, separations, data for HRIS system and reports, etc.)

  • Exemplifies the Fund’s BETTER Values in leading and fostering a respectful, trusting, and engaged culture of diversity and inclusion

  • Takes actions that promote attracting, hiring, retaining, and motivating a diverse and inclusive workplace

  • Maintains knowledge of diversity-related issues, legislation, best practices, and metrics

  • Maintains in-depth working knowledge of federal, state, and local employment laws and legal requirements and, in partnership with Legal, ensures regulatory compliance on HR-related matters and activities to mitigate and avoid risks

  • Handles inquiries and complaints to ensure professional, equitable, and expeditious resolution

  • Sets goals and achieve measurable results

  • Contributes ideas to plans and achieving department goals

  • Performs other duties as assigned within the scope of responsibilities and requirements of the job

  • Performs Essential Job Functions and Duties with or without reasonable accommodation

ESSENTIAL QUALIFICATIONS

Years of Experience and Knowledge

  • 5 7 years of direct experience minimum

  • 3 5 years of direct healthcare experience in a clinical environment preferred

  • Working knowledge and experience in in staffing, recruiting, employee relations, and change management

  • Working knowledge of and experience in several core HR disciplines, including: staffing and recruiting, compensation and recognition practices, organizational assessment, change management, union relations, diversity, performance management, talent management, succession planning, training and development, and merger due diligence and integration

  • Working knowledge of and experience in a managed-care healthcare delivery environment desired

  • Working knowledge of and experience with various HR systems, processes, policies, practices, procedures, and tools; process-oriented with a strong bias for accuracy, simplification, and standardization

  • Strong business acumen with an understanding of business planning, financial management, and the key drivers of and performance metrics for success

  • Working knowledge and experience in developing and leading diversity, equity, and inclusion initiatives

  • Working knowledge and experience in equal employment opportunity, affirmative action, and D&I programs

Education, Licenses, and Certifications

  • Bachelor's degree in Human Resources or Business Administration or related field or equivalent work experience required

  • Preferred: Master’s degree in Human Resources or Business Administration or related field

  • Preferred: Certifications PHR, SPHR, HCI (Human Capital Strategist, Strategic Workforce Planning, Strategic HR Business Partner, or Talent Acquisition Strategist), LSS, PMP, or other professional or industry-related

Skills and Abilities

  • Intermediate level Microsoft Office skills (PowerPoint, Word, Outlook)

  • Intermediate level Microsoft Excel skills

  • Intermediate level system(s) skills in HRIS systems

  • Preferred fluency (speak and write) in Spanish

  • 10% 15% travel, primarily in the Las Vegas area

  • Thinks creatively, seeks collaboration and feedback, and executes pragmatically

  • Highly effective in utilizing/facilitating collaboration to achieve goals and strengthen relationships

  • Proactively takes action to identify Customer needs, develop/provide recommendations, and facilitate implementation

  • Proficient in working with diverse groups of employees at all organizational levels

  • Highly effective presentation and communication skills/ability to (in a relaxed, open style) in individual or group settings with all organization levels

  • Efficiently performs research, gathers data, and compiles information into user-friendly documents

  • Highly effective activity and project management, planning, prioritizing, organizing, and time-management skills

  • Highly effective diplomatic skills/ability in conflict management and issues resolution

  • Highly effective coaching, counseling, and motivational skills

  • Highly effective problem-solving skills

ID: 2021-1659

Organization: Neighborhood Health Center (Las Vegas)

External Company Name: UNITE HERE HEALTH

External Company URL: https://www.uniteherehealth.org

Street: 650 N. Nellis Blvd.

Telecommute: No

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