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Doxim Production Supervisor in Las Vegas, Nevada

Doxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized omnichannel communications.

Position Summary: Primarily responsible to direct printing, production and mailing for work produced. To provide work direction to staff, optimizing printing and insertion operations; analyzes malfunctions and refer to appropriate resource. Track time off and plan production accordingly with the production manager.

Essential Position Responsibilities:

  • Regular attendance and weekend work are an essential function of this job

  • Execute production plan, adjusting for unexpected events (absenteeism, mechanical failures, rush orders, etc.)

  • Perform needed quality checks, inspections and minor mechanical adjustments to equipment when needed

  • Optimize production throughput and efficiencies measured by SLA?s

  • Prioritize and schedule workflow and personnel based on equipment capabilities and customer needs

  • Maintains overall computer operations workflow according to the established schedule

  • Analyzes machine or program malfunctions and takes corrective action based on knowledge of the equipment, production schedule and reference manual

  • Makes service calls on equipment and maintains logs

  • Works as leader of the job set-up area and instructs and trains all operators assigned to the system

  • Maintain, schedule and approve production employees time off request and pay hours

  • Monitor and enforce company rules and policies

  • Effectively communicate with employees, peers, third party vendors and other departments

  • Provide other related duties as assigned

Essential skills and experience:

  • Ability to multitask in a fast pace environment

  • Read and write English

  • Basic Math skills

  • Strong attention to detail and team player

  • Mechanical attitude

  • Ability to analyze data processing issues

  • Excellent interpersonal and communication skills

  • Commitment to Company values and to provide a quality product

  • Proficient in Excel and Microsoft Office Products

  • High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.

Non-Essential skills and experience:

  • Preferred 1 to 3 years? supervisor experience in a manufacturing environment

  • Print/Insertion knowledge a plus

Reporting to this position: Production employees 3 to 10

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is frequently required to walk; sit; use hand to finger, handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 55 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. Paper dust is a possible exposure. The noise level is usually high.

Doxim is an Equal Opportunity Employer.

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