Marc Jacobs Nevada - The Forum Shops at Caesars | Store Manager in Las Vegas, Nevada
BRAND: FOR OVER 30 YEARS, MARC JACOBS HAS INVIGORATED THE FASHION WORLD WITH A UNIQUE DESIGN PHILOSOPHY:PIONEERING DESIGNS.AN IRREVERENT SPIRIT.THE EVERYDAY AND THE EXTRAORDINARY.LED BY THESE CODES, THE BRAND HAS BECOME A DRIVING FORCE IN THE WOMENSWEAR, BEAUTY, ACCESSORIES, FRAGRANCE, WATCH AND JEWELRY INDUSTRIES.
ABOUT MARC: BORN IN NEW YORK CITY IN APRIL 1963, MARC JACOBS ATTENDED THE HIGH SCHOOL OF ART AND DESIGN AND GRADUATED FROM PARSON?S SCHOOL OF DESIGN. AS A DESIGN STUDENT, JACOBS WAS THE RECIPIENT OF SOME OF THE SCHOOL?S HIGHEST HONORS INCLUDING DESIGN STUDENT OF THE YEAR.
IN 1984, THE MARC JACOBS LABEL WAS FOUNDED ALONG WITH BUSINESS PARTNER ROBERT DUFFY, AND HAS SINCE BECOME A GLOBAL BRAND.
The Store Manager partners with and supports the Sales Supervisor in all aspects of store functions: Sales Generation, People Development, Operations and Visual Merchandising. The Store Manager's focus is to lead and guide through effective communication, training, coaching, and developing all Sales Supervisors, Sales, and Support Associates in the moment and on the sales floor or in the stock room. The Store Manager is also responsible for generating his or her own percentage of sales. The Store Manager must be proficient in performing and training all POS transactions, dealing with customer service issues, opening and closing the store, all operational practices, and visual merchandising standards.
Essential Duties and Job Responsibilities include:
Daily monitoring of KPIs and sales results
Set daily goals during the morning brief
Set actions plan to achieve monthly/annual target while reinforcing sales techniques toward the team
Embody the Selling Ceremony
Propose challenges to the team to motivate them to reach their targets
Develop data collection and data accuracy
Train and empower the team to develop customer loyalty
Train the team to recruit new clients through a personalized relationship
Identify actions to reactivate sleeping clients
Proactively advise/propose events to develop business & client database
Attend the major events of the city, act as a Brand Ambassador. Develop a network in their market
Understand the economics in their country/city/foreign countries?to anticipate the potential impact on their business
Know and apply the Store Operation Manual
Organize and monitor all back-office activities (stock and cash point)
Take actions to maintain an excellent level of cleanliness, facilities, and store maintenance.
Prepare and monitor rolling inventory and annual fiscal inventory.
Report activity with qualitative comments and set action plans if needed. Know how to use the main reports. Is able to use IT tools as set up by the Company (retail pro reports, ?)
Manage, organize, and follow up with all product repairs for clients.
Consistently maintain the visuals guidelines and standards of presentation
Lead by example in terms of presentation and grooming. Make sure the team is constantly representing the Brand (uniform policy, grooming guidelines, ?)
Communicate to the Head Office team qualitative and proactive feedback on products & visual merchandising to drive results
Define needs in terms of profiles, competencies, languages.
Partner with HR to hire the Best Profiles
Be proactive and source Talented Profiles from various backgrounds (competitors, retailers, hospitality)
Ensure new employees follow the onboarding process and assess the performance and integration during the first 90 days.
Monitor performance: set clear daily/monthly target (sales, customer data capture, product knowledge)
Build team spirit and an atmosphere that encourages performance and initiatives
Value/reward performance and manage underperformance with constant feedback
Perform monthly one to one meetings with each member of your team.
Write and administer all corrective actions for all levels of staff.
Develop skills & competencies:
Define for each team member a development plan in terms of competencies, follow up the plan during the PCR meeting
Coach in the moment.
Discuss with HR any other development actions needed
Identify potential succession plans within the store
Communicate the Brand Strategy:
Communicate upcoming events, store openings, key figures of the company
Facilitate questions or concerns from your team regarding company goals and focus.
Develop curiosity and knowledge of competitors in the city, new retail stores, upcoming projects, local arts, events, restaurants?
Team Organization :
Prepare the monthly planning
Follow up with HR Department the payroll and attendance
Define clear roles & expectations
Define the partnership with the Sales Supervisor, and train them to become a future Store Manager
Experience in a managerial retail role in a store/boutique setting
Knowledge/interest in art, photography, literature
Strong understanding of retail store operations and concepts
Proven ability to lead and motivate a team
All your information will be kept confidential according to EEO guidelines.