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Carrier HVAC Commercial Service Ops Lead in Las Vegas, Nevada

Date Posted:

2020-10-19-07:00

Country:

United States of America

Location:

CAN23: CCS-Las Vegas, NV 5565 S. Decatur Blvd Suite 105, Las Vegas, NV, 89118 USA

Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings!

Carrier Commercial Service has an opening for an experienced Service OperationsLead.

The ideal candidate for this role will have the ability to leverage technology to enhance communication and operational efficiency of the service branch.

RESPONSIBILITIES:

Administer service contracts to optimize profits, verify obligations are met, ensuring customer satisfaction and retention

Proactively monitor, pursue and assist with the selling of field service and repair opportunities in an effort to ensure pull through revenue goals are met

Assist leadership in driving on time, within budget completion of service jobs

Manage all time charged to jobs including approvals of timesheets and Procard transactions (billable vs non-billable)

Manage day to day execution of T&M, fixed price, service contracts and projects

Manage accounts receivable and assist with the resolution of customer billing disputes

Procure parts and materials for scheduled maintenance, repairs and emergency service calls

Manage warranty and startup jobs

Complete booking of new jobs and set up of billing plans

Review open order daily to ensure timely completion of jobs

Ensure timely and accurate billing of project, service contract, T&M and fixed price jobs

*Education / Certifications

Bachelor's degree in Business Management or relevant field preferred

*Experience/Qualifications

2 - 5 years relevant HVAC service industry experience preferred

Strong experience in Microsoft Office Suite, Salesforce, and SAP

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link at https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/ to read the Job Applicant's Privacy Notice

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