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Wake Research Clinical Research Patient Recruiter in Las Vegas, Nevada

M3 Wake Research, Inc. is one of the largest independent clinical research site services companies in North America. M3 Wake Research has 16 owned and managed research sites across 7 states in the US and continues to grow. Due to continued growth and expansion, we are seeking a Clinical Research Patient Recruiter to join our team in Las Vegas, NV.

The Clinical Research Patient Recruiter will pre-screen and schedule subjects based on assigned studies by demonstrating a knowledge of study requirements and schedules. They are also responsible for maintaining a working knowledge of all actively-enrolling and upcoming trials.

Responsibilities

  • Develop pre-screen scripts for upcoming studies as needed or assigned

  • Conduct pre-screen scripts with subjects via phone or in-person

  • Navigate multiple computer applications with speed and accuracy

  • Provide subjects with study information

  • Schedule patients for appointments

  • Research required information

  • Follow-up with the subject via calls or emails

  • Conduct outreach projects using database information

  • Complete reports for management

  • Conduct outreach and attend special events as needed and available

Requirements

  • High School Diploma or equivalent

  • Knowledge of medical terminology and medications

  • Outstanding customer service skills

  • Excellent telephone manners and listening skills

  • Proficient in Microsoft, especially in Word and Excel

  • Excellent time-management skills, ability to multitask, and attention to detail

  • Proactive and able to work independently

  • Accurate data entry skills

  • At least six months of call center experience preferred

Benefits

  • Competitive salary

  • Advancement and career opportunities

  • 401(k), 401(k) matching

  • Dental insurance

  • Disability insurance

  • Employee assistance program

  • Flexible spending account

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

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