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The CalAtlantic Group 2020-14696 in Las Vegas, Nevada

POSITION SUMMARY:

Support and assist the internet team in generating and maintaining a robust sales pipeline through the use of internet-generated leads. Accountable for providing a “Tickled, Delighted, Happy” experience for all internet-generated customer traffic.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Create a positive interactive experience for our internet customers through the use of email, online live chat with co-browsing technologies

  • Provide immediate or same-day email or telephone response to all internet customer requests with a targeted goal of a less than 10-minute turnaround for all initial correspondence

  • Educating internet customers on current and future community and product offerings and, create desire for internet customers to visit our Welcome Home Centers (WHC’s)

  • Assist in managing and distributing electronic marketing collateral to prospective customers who visit Lennar’s website

  • Create and effectively manage the internet customer database

  • Work with Internet Sales Coordinators in developing tracking and reporting tools to manage the internet prospecting process and provide transparency of daily activities

  • Create and maintain community reference binders for each active and upcoming community

  • Assist Marketing Department in updating website with current information on new community and product offerings, “Home of the Week” promotions, and homes available for immediate move-in

  • Provide feedback to Marketing Department on the creation of electronic marketing collateral material

  • Coordinate with Marketing Department on the execution of marketing e-blast campaigns or other internet based marketing initiatives

  • Have a competent understanding of the division’s product and community offerings at all times

  • Perform all other duties as assigned

EDUCATION AND ADDITIONAL REQUIREMENTS:

  • Three (3) – five (5) years’ experience in the homebuilding industry

  • High school diploma or GED required

  • Current/active real estate license

  • Previous sales experience preferred

  • Maintain regular attendance and punctuality relative to daily work schedule is required

  • Must have a valid driver’s license, current automobile insurance, and reliable transportation.

  • Strong computer skills required

  • Strong command of the English language

  • Effective writing skills

  • Must have extensive internet exposure and/or internet consumer experience

  • Escrow and mortgage financing a plus

  • Strong interpersonal and communication skills

  • Ability to problem solve

  • Ability to self-manage activities with minimal supervision

  • Understand and follow posted work rules and procedures

  • Committed to self-development of sales and internet skills

  • Accept constructive feedback

  • Team player

PHYSICAL REQUIREMENTS:

This is primarily an active position; associate must be willing to drive customers to various communities to demonstrate homes and home sites in all weather conditions. Finger dexterity is required to operate a computer keyboard and telephone equipment, extensive phone and computer communication with customers is required. Must be able to lift and carry supplies and materials up to 25 pounds.

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ID: 2020-14696

Posting Location: Las Vegas NV

External Company Name: Lennar Homes

External Company URL: http://www.Lennar.com/

Telecommute: Yes

Region/Company: Roos Region

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