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Zions Bancorporation Call Center Service Representative (10:30 am-7:00 pm) - Henderson, Nevada - November 16, 2020 in Henderson, Nevada

Call Center Service Representative (10:30 am-7:00 pm) - Henderson, Nevada - November 16, 2020

Description

Committed to our state since 1959, Nevada State Bank keeps a focus on customer service of the highest standards. We strive to attract and retain the best and the brightest talent. Nevada State Bank is looking for colleagues who do the right thing, present a can-do spirit, provide accountability, and act as financial specialists. Our shared commitment to the Bank’s Open-Door core values shape every colleague’s attitude, response, and daily actions. Nevada State Bank, a division of Zions Bancorporation, N.A., is a full-service bank offering a complete range of consumer, private and business banking services with branches serving 20 communities across the state of Nevada.

Nevada State Bank is currently seeking full-time Call Center Service Representatives for our location in Henderson, Nevada.

The hourly rate is $15.75.

The virtual training class begins on November 16, 2020.

Enjoy competitive pay as you launch your career in the financial services industry!

This position is work from home beginning with the 9-week virtual (online) training!

The hours are Monday-Friday 10:30 am-7:00 pm during the new hire paid training. After the training, the shift will continue Monday-Friday 10:30 am-7:00 pm with one Saturday a month .

The ideal candidates for this position will have the skills and experience necessary to:

  • Handle customer service inquiries and problems via telephone for various banking departments and affiliates

  • Assist customers with questions regarding checking & savings accounts, loans, bank cards or other banking needs

  • Make appropriate referrals for other bank products and services, including commercial lending products

  • Interact with other departments, clients and prospective clients

  • Maintain documentation and records of customer inquiries, complaints and services implemented

Qualifications

  • Requires High School diploma or equivalent

  • Must provide a land-based telephone line and high-speed Internet connection

  • Must have an isolated work space in the home free from distractions and noise

  • Customer service or other directly related experience a plus

  • Knowledge of banking and financial services a plus

  • Good keyboarding and communication skills, both verbal and written.

  • Requires good follow-through

  • Knowledge of various computer software including spreadsheets and word processing.

Grow and build skills while enjoying these benefits:

  • Competitive pay plus bonus opportunities

  • Monthly incentives and rewards culture

  • Matched 401(k) and Profit Sharing

  • Health insurance

  • Paid training, vacation and holidays

  • Tuition reimbursement

Primary Location Nevada-Henderson-NV - Anthem Village Branch

The Power Finance Analyst will be responsible to:

Committed to our state since 1959, Nevada State Bank keeps a focus on customer service of the highest standards. We strive to attract and retain the best and the brightest talent. Nevada State Bank is looking for colleagues who do the right thing, present a can-do spirit, provide accountability, and act as financial specialists. Our shared commitment to the Bank’s Open-Door core values shape every colleague’s attitude, response, and daily actions. Nevada State Bank, a division of Zions Bancorporation, N.A., is a full-service bank offering a complete range of consumer, private and business banking services with branches serving 20 communities across the state of Nevada.

Nevada State Bank is currently seeking full-time Call Center Service Representatives for our location in Henderson, Nevada.

The hourly rate is $15.75.

The virtual training class begins on November 16, 2020.

Enjoy competitive pay as you launch your career in the financial services industry!

This position is work from home beginning with the 9-week virtual (online) training!

The hours are Monday-Friday 10:30 am-7:00 pm during the new hire paid training. After the training, the shift will continue Monday-Friday 10:30 am-7:00 pm with one Saturday a month .

The ideal candidates for this position will have the skills and experience necessary to:

  • Handle customer service inquiries and problems via telephone for various banking departments and affiliates

  • Assist customers with questions regarding checking & savings accounts, loans, bank cards or other banking needs

  • Make appropriate referrals for other bank products and services, including commercial lending products

  • Interact with other departments, clients and prospective clients

  • Maintain documentation and records of customer inquiries, complaints and services implemented

Qualifications

  • Requires High School diploma or equivalent

  • Must provide a land-based telephone line and high-speed Internet connection

  • Must have an isolated work space in the home free from distractions and noise

  • Customer service or other directly related experience a plus

  • Knowledge of banking and financial services a plus

  • Good keyboarding and communication skills, both verbal and written.

  • Requires good follow-through

  • Knowledge of various computer software including spreadsheets and word processing.

Grow and build skills while enjoying these benefits:

  • Competitive pay plus bonus opportunities

  • Monthly incentives and rewards culture

  • Matched 401(k) and Profit Sharing

  • Health insurance

  • Paid training, vacation and holidays

  • Tuition reimbursement

Work Locations Nevada-Henderson-NV - Anthem Village Branch

CBT Contact Center

Req ID: 051300

Equal Opportunity Employer It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws. If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST. Click here to view applicable Federal, State and/or local employment law posters.

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