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Applied Memetics LLC Contact Tracer - Onsite (Elko, NV) in Elko, Nevada

AM Trace has immediate openings to support state and local efforts to fight the COVID-19 Contact Tracing program, nationwide. This position will begin immediately.

Background: The scale and complexity of the COVID-19 outbreak has underscored the need for prompt and effective implementation of evidence-based containment measures. Contact tracing is one of the interventions that has been used to effectively control recent pandemics (Ebola, SARS), and has shown to be effective against COVID-19 mitigation in South Korea, New Zealand and elsewhere.

AM Trace LLC has identified over 18,000 qualified and motivated candidates who have responded to our call to action to support COVID-19 response efforts. Our candidates are located throughout the U.S., come from a variety of backgrounds, and possess the skills and personal qualities necessary to work as Contact Tracers, Case Investigators, and Case Navigators.

This is an onsite position in Elko, Nevada.

  • Make follow up calls to patients after initial call by EPI/Contact Investigator

  • Document the names and contact information of all individuals who have had contact with a COVID-19 patient

  • Trace and notify all contacts who have potentially interacted with an infected individual

  • Maintain appropriate discretion with the information

  • Track and document all health data (using an IHS provided software)

  • Refer contacts for additional testing or health care services as identified

Minimum Qualifications/ Experience Requirement:

  • Health care experience or customer service-oriented professionals with experience of frequently interacting with customers.

Preferred Qualifications / Experience Requirement:

  • Qualified candidate who is local to the community or reservation

  • Qualified candidate who is fluent in the major Native language of the local community or reservation

  • Call center skills (patience, communication, listening, composure, resilience, and persuasion skills) - a portion of work may be conducted via established protocols and scripts

  • Candidate who can provide onsite support

  • Candidate with health care training and experience (RN/PHN, Pharmacist, etc.)

  • Bachelor’s Degree in Public Health or related field

ID: 2021-2252

External Company URL: https://am-trace.co/